Volunteer Opportunities

The ombudsman program provides advocates and friendly supporters for individuals living in nursing and assisted living facilities. A long term care ombudsman is specially trained and certified to advocate for quality care by developing positive relationships with facility residents and staff.

The objectives of the program are to:

• Intervene on behalf of the residents in long-term-care facilities to assure quality of care
• Investigate, negotiate, mediate or initiate the resolution of complaints and concerns
• Improve communication between residents, family members and facility staff
• Provide general information and assistance regarding long term care options, standards of practice and quality of care issues

Volunteer Ombudsmen complete a course of state-sponsored training and usually work with one specific facility to contribute to the best possible quality of life for facility residents. Complete training and support are provided through the Area Agency on Aging as a foundation for a successful and rewarding volunteer experience.

Volunteer Benefits Counselors complete twenty-five hours of training and use their knowledge to assist older adults in accessing benefits by being available at senior centers, nutrition sites, or wherever a need is identified.

Other Volunteer Opportunities

• Public Notice - Procurement

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• Advisory Council

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• Area Plan

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• Contact